Insure your bird with Exotics Direct peace of mind to know you are covered in the event of accidents or illnes
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PRESCRIPTION ONLY - Formulated to decrease stress or work load off the liver
Formulated to decrease stress or work load off the liver Does this by: low protein, high vitamin, high mineral, low levels of fat soluble vitamins, low in levels of aromatic amino acid, and high in branch chain amino acids Metabolized Energy = 3283 kcal/kg Safe to feed cage mates of bird prescribed AL.
If you feel your bird would benefit from this food please seek the advice of your vet who can contact us and prescribe the food for you
How long does delivery take and who delivers them?
All orders placed before 1pm are delivered next working day. Often orders placed later are also delivered next working day but it can vary depending on what time our couriers collect.
Goods to Ireland are 2 working days and goods across Europe are 2-5 working days.
All goods are sent tracked via DPD and you will receive a 1 hour time slot on the morning of delivery, with options to leave in a safe place, with a neighbour, or at a drop off shop.
Cage Deliveries
Cages are shipped via separate courier and are not trackable. Large cages are a palletised kerb side only delivery and take 2 working days, these are not trackable and you will be subject to a re delivery charge if you are not in to sign for them so please check with us if you require a specific delivery day.. Smaller cages will be next working day and re delivered if you are not in.. We regret that we cannot ship cages outside of UK Mainland other than to N Ireland or Republic Ireland where they can be sent for an extra £60.
What should I do if my parcel arrives damaged?
You must sign for the parcel as damaged and contact us by email with images of the damage. If Cages arrive and they are badly damaged you should refuse the delivery.
What should I do if I order something wrong and want to return it?
No problem, return it to the address on the top of the invoice, also found on the contact us form. It must be in original packaging and unused with original labels