Cant express enough how satisfied we are with scarletts. Yesterday there was trouble with our delivery, not scarletts fault I hasten to add, the delivery driver had taken our parcel to the wrong address, well to cut a long story short after a couple of phone calls from scarlett we were sent a new parcel and even upgraded to a Saturday delivery. Nothing was to much trouble for her, her customer service was outstanding, and even threw a few extra bits free of charge to compensate for our trouble. I cant recommend the company enough, we have ordered on different occasions and everything is always of the highest quality. Fantastic company, fantastic staff. We now have a very happy macaw. Once again thanks guys for the fantastic customer service and the top quality products, keep up your good work.